Fullpath reports the majority of car buyers and lessees are comfortable with AI and a partial or fully online transaction, raising expectations for a seamless dealership experience. +

Americans who purchased new vehicles in June describe a significantly less enjoyable dealership experience than those surveyed just one month earlier, according to CDK Global’s latest survey. +

The Presidio Group’s latest survey names Toyota the most desirable franchise and finds U.S. dealers remain upbeat about profitability and values despite growing concerns over tariffs. +

A new EVAI survey of 2,500 fleet executives finds growing concerns over acquisition and replacement costs as tariffs on imported vehicles threaten to upend budgets and planning. +

A Gallup poll finds 51% of Americans own or are open to owning an EV, unchanged from a year ago and down from 59% in 2023. Only 11% say they already own one or are “seriously considering” it. +

A new Botdoc.io survey finds more than 70% of dealers frequently experience CRM-DMS integration issues that frustrate employees and customers and hurt profitability. +

F&I wait times are on the rise, according to CDK’s 2025 Friction Points study, hampering dealers’ ongoing — and largely successful — efforts to reduce total transaction times and generate referrals. +

J.D. Power’s latest survey of dealership service customers ranks Porsche and Subaru first among premium and mass market brands but finds 12% of all repairs fell short on the first attempt. +

The 2025 U.S. Electric Vehicle Experience Ownership Study finds battery electric vehicle buyers are increasingly satisfied with their purchases and 94% say they would buy another one. +

Few of the leading economists surveyed by Wolters Kluwer expect the Federal Reserve to announce an interest rate cut at its March meeting as inflation shows few signs of abating in 2025. +