A Protective Asset Protection survey found that 57% of U.S. dealers said at least half their customers bought F&I products online last year and 60% believe offering those products online improved sales. +

More than two-thirds of U.S. dealers who responded to the Kerrigan Dealer Survey fear EVs will hurt business in 2025, likely contributing to a six-year low in profit expectations. +

A new survey finds 92% of EV buyers plan to buy another EV and only 1% would buy a gas-powered vehicle, with lower operating costs the most-cited factor. +

The results of CDK’s recently released Service Shopper 4.0 report prove fixed ops customers really do notice the quality and contents of dealership waiting areas. +