Ava AI by Get My Auto promises improved efficiency and customer satisfaction by leveraging AI to move all the functions of a traditional DMS and CRM onto one interface. +

Alliance Creative Group has added a new, automated marketing and customer engagement solution that uses AI characters to assist dealership website visitors. +

CEO Jay Vijayan announced the addition of three new agents to Tekion’s AI Suite and the launch of a new customer conference and industry event at the 2026 NADA Show. +

Cars.com and Salesforce are testing DealerCloud, the companies’ new customer relationship management system, at California’s Del Grande Dealer Group ahead of a wider release. +

Covideo has launched VIN Reels and AI Video Agent, two tools designed to allow dealership sales teams to easily create high-quality, AI-generated videos and share them with customers. +

Blink AI Automotive and Spiffy have partnered to combine Blink AI’s service customer engagement and scheduling capabilities with Spiffy’s mobile operating system. +

eLEND Solutions and LetzChat have partnered to help dealers identify and engage with the 10% to 20% of car buyers who primarily speak a language other than English. +

Less than six months after a major rebrand and on the eve of the 2026 NADA Show, VMS has launched a new website built for dealers and their commercial sales clients. +

Cars.com’s AI-powered inventory video solution was designed to give dealers end-to-end insights on each customer’s journey from ad exposure to vehicle purchase. +

Dealertrack has integrated BorrowerCheck by Point Predictive, an advanced, AI-based identity verification solution designed to counter deepfake and synthetic ID fraud. +