A new Botdoc survey finds 63.8% of U.S. buyers are “very” or “extremely” frustrated by the shopping process and want to complete more steps online while protecting their personal data. +

A new Botdoc.io survey finds more than 70% of dealers frequently experience CRM-DMS integration issues that frustrate employees and customers and hurt profitability. +

Sales and systems development leader Paul Croshaw has joined dealership digital solutions provider Botdoc as executive vice president of automotive sales. +