Smart AutoCare has hired former OptionSoft Technologies, Warrantech and Interstate National Dealer Services executive Christopher Murphy as the F&I product and services provider’s new president. +

Protective Asset Protection’s annual State of the F&I Industry report raises concerns that affordability issues are making customers question the value of F&I products and hurting sales. +

Select Stellantis dealers now have access to FlexCare Drive, a new suite of F&I products provided by JM&A Group, expanding a program built to replace Mopar Vehicle Protection. +

Promising “real-time, automated validation” for F&I product sales, F&I Sentinel announced its compliance engine has been embedded in Cox Automotive’s digital contracting platforms. +

Nobilis Group announced the promotions of Stan Starnes to president and Jeff Beaver to CAO and the addition of Rushi Modha, the former Smart AutoCare president, as COO. +

CCC reports the frequency of damage claims resulting in a total loss is poised to beat last year’s record by a full percentage point, putting further pressure on GAP underwriters. +

Highline customers have more money and less patience. Product Prep’s Gerry Gould goes onsite at a BMW store to help a successful former Toyota F&I pro adapt his presentation to a new audience.

iTapMenu’s new Remote Menu feature was designed to allow F&I professionals to deliver complete, interactive menu presentations to customers’ personal devices via text. +

A strategic investment is designed to expand the reach of TecAssured’s protection product lifecycle management software and accelerate innovation in agent- and provider-facing solutions. +

Protective has agreed to purchase Portfolio, combining two of the nation’s leading F&I and reinsurance providers and adding to a string of major acquisitions that includes AUL, Revolos and U.S. Warranty. +