VMS’s David Prusinski makes the case for pairing AI tools with telematics to escape the traditional, reactive “break/fix mentality” and maximize uptime for commercial vehicle buyers. +

Experian executives say the new Credit + Cashflow Score is their most advanced scoring system to date, combining credit, alternative, trended and banking data into one score. +

Cox Automotive’s inaugural Automotive Service Industry Study shows dealers are in a service retention “crisis,” having lost 12% of visits to independent competitors since 2018. +

Lotlinx analysts say new vehicle sales and supplies improved in a third quarter marked by a run on new EVs while a growing need to clear out 2025 units could produce an incentive-rich Q4. +

Dealertrack’s Credit Availability Index increased to 98.3 last month, offering a counter to affordability concerns and continuing a trend toward loosening conditions that began more than a year ago. +

The Presidio Group’s latest report finds the average dealer’s pretax profit and adjusted net income improved in Q3 while the M&A market kept pace with the year-ago quarter. +

CarGurus dealers now have access to PriceVantage, a new tool designed to use machine learning to deliver pricing recommendations based in part on shopper behavior and inventory datasets. +

Cars.com announced the launch of Carson, a new, AI-powered search tool that allows consumers to submit conversational queries and already boasts a 30% higher conversion rate. +

Edmunds reports the average transaction price for a U.S.-sold pre-owned vehicle increased by 5% to $31,067 in the third quarter, accompanied by a four-day uptick in lot times. +

CDK’s fifth annual survey of U.S. service customers finds those who seek maintenance and repairs at dealerships remain loyal at a 70% rate despite a decrease in overall satisfaction. +