A CDK survey finds more dealers are familiar with and investing in AI-powered tools, particularly those designed to address communication, scheduling and workload issues. +

Spyne’s Sanjay Varnwal believes auto retail’s embrace of AI tools should inspire other industries to invest in solutions designed to autonomously and efficiently engage consumers. +

Lotlinx has launched LotGPT, a new AI chatbot designed to serve as a personal dealer advisor, backed by historic VIN-level and shopper data and billed as an industry first. +