Fullpath is beta testing its Agentic CRM with a select group of dealers and will demo the new, AI-powered customer relationship management system at NADA 2026. +

Pinewood.AI will mark its expansion into the North American market and introduce Pi, a new AI agent built to handle complex dealership tasks, at NADA 2026. +

BizzyCar has expanded beyond recall-driven campaigns with Service Engine, a new AI platform designed to autonomously find, engage, schedule and follow up with customers. +

Dealerslink has launched its 2026 AI Suite, adding six new AI-powered tools dedicated to multiple facets of automotive sales and marketing, including inventory, pricing and vehicle description pages. +

ActivEngage has added a suite of AI tools designed to increase the quantity and quality of inbound and outbound engagements and relay each customer’s intent. +

A Dealer Savvy review of 100 U.S. dealership websites finds 84 are effectively invisible to ChatGPT and other AI-powered tools consumers use to research and select vehicles. +

Only 25% of Americans surveyed for Cox Automotive’s 16th annual Car Buyer Journey report used AI tools along their path to purchase, but that group outpaced all others in reporting the highest levels of satisfaction. +

A CDK survey finds more dealers are familiar with and investing in AI-powered tools, particularly those designed to address communication, scheduling and workload issues. +

Insider Monkey ranks Cerence AI at No. 8 on its list of “10 AI Stocks Under $20 to Buy Now” ahead of the company’s planned debut of new dealer- and customer-facing agents at CES 2026. +

Spyne’s Sanjay Varnwal believes auto retail’s embrace of AI tools should inspire other industries to invest in solutions designed to autonomously and efficiently engage consumers. +