Ryan Gremore, president of O’Brien Auto Team and its six Bloomington/Normal-area dealerships, has offered to send staff members to CPR training during work hours at the auto group’s expense. +

Vanguard Dealer Services’ Mike Cintron believes there is a difference between hearing and listening, and knowing that difference separates the good sales and F&I professionals from the greats. +

Marti Evans, the co-founder of PROPEL: Revenue Simplified and a Forbes Coaches Council member, says too many sales leaders are merely instructing their sales teams when they should be teaching and developing them. +

Vanguard Dealer Services' Mickey Quinn urges dealers to address long-term customer engagement in sales and F&I training programs. +

Shelton State Community College of Tuscaloosa, Ala., will serve as a regional training center for Honda dealership service technicians. +

Unboxed Training and Technology's Nathan Purcell says dealers and sales managers would benefit from a training strategy that focuses on skills development. +

Anomaly Labs CEO Marty Hu believes his company’s AI-powered F&I training tool will help dealers complete compliance checklists while F&I professionals sharpen their skills again AI “customers.” +

Lincoln Education Services announced a new partnership designed to help Hyundai and Genesis dealers staff their service departments. +

Every registered attendee of the upcoming Industry Summit is invited to complete their choice of Automotive Compliance Education (ACE) certification for no charge. +

ACE Executive Director Gil Van Over III will get dealers and agents up to speed on the Federal Trade Commission’s new CARS Rule in a keynote address at Industry Summit. +