Clyde Owen brings a diverse educational and executive background to his new role as CEO of PCMI, where he relies on an execution-focused approach to meet the growing and varied demands of their customers. +
Does appearance really matter in F&I? Ask the customer who is being asked to trust a stranger to guide them through the financing and product selection process. Product Prep’s Gerry Gould explains.
Top trainer Gerry Gould of Product Prep believes every F&I manager must know what their goals are and where they stand, including two numbers they should check daily.
Are your F&I trainees still complaining about cash deals? Product Prep’s Gerry Gould shares the simple question top producers ask to ensure every customer is protected.
Highline customers have more money and less patience. Product Prep’s Gerry Gould goes onsite at a BMW store to help a successful former Toyota F&I pro adapt his presentation to a new audience.
The unfolding 700Credit story offers lessons in how to select vendors and properly respond to a data breach. Attorney and Mosaic CEO Jim Ganther offers a dealer playbook.
How can saying “breakdown” rather than “repair” improve service contract sales? Top trainer Gerry Gould of Product Prep shares five words to strike from your F&I wordtracks.
Every transaction involves numbers and every customer wants a good deal. Product Prep’s Gerry Gould has an answer for every question, objection or challenge a sales or F&I pro may encounter.
Each of America’s six largest publicly traded dealer group say gross profit per new vehicle retailed declined on a year-over-year basis in the third quarter, some by double digits. +
New rules in America's largest car market will affect dealers within and outside the Golden State. Get the skinny from attorney and Mosaic Compliance Services CEO Jim Ganther.
